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Work orders and utilization

How many work orders are open or overdue, and who is actually booked?

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Work orders and utilization

Example report, invented data
OverviewBy technicianJob types
Open work orders
34
Overdue
6
Avg utilization
70.2%

Open work orders by site

US Census map boundaries. All plotted values and work-order counts are fictional.

Daily work orders completed

OctNovDecJanFeb

Open work orders

JobTechnicianStatusHours booked
WO-4021J. PetrovicIn progress
5
WO-4022M. IlicOverdue
8
WO-4025D. KosticScheduled
3
WO-4028A. SavicIn progress
5
WO-4030J. PetrovicOverdue
10
01 / THE QUESTION

What it helps you decide

  • Work orders open, completed or overdue this week
  • Utilization per technician against booked hours
  • Which job types take longest to close
  • Overdue jobs by age and by technician
02 / THE INPUTS

What would feed it

  • Field service software export
  • Dispatch log
  • Technician timesheets
03 / THE FIT

Who it could help

  • Field service teams with five or more technicians
  • Dispatchers juggling the daily schedule
  • Owners wanting overdue jobs visible at a glance
BUILT AROUND YOUR BUSINESS

Your report would start with your decision.

These invented examples show possibilities. Your data model, measures and workflow would be scoped together.